Privacy Policy

DekkPro AS is the data controller for personal information collected through our services.

Contact information:
- Company: DekkPro AS
- Email: personvern@dekkpro.no
- Location: Norway

We collect the following categories of personal information:

Contact information:
- Name, email address, phone number
- Company name and organization number

Technical information:
- IP address and browser type
- Information about how you use our website

Customer information (for DekkPro users):
- Login credentials
- Transaction history
- Tire hotel data

We process personal information for the following purposes:

- Deliver and improve our services
- Communicate with you about our services
- Send relevant information and updates
- Fulfill legal obligations
- Analyze usage patterns to improve user experience

Our processing of personal information is based on:

- Contract: To deliver services you have ordered
- Consent: For marketing and analytics cookies
- Legitimate interest: To improve our services
- Legal obligation: To comply with legal requirements

We use the following types of cookies:

Necessary cookies:
Required for the website to function and cannot be disabled.

Analytics cookies:
Help us understand how visitors use the website. Data is anonymized.

Marketing cookies:
Used to show relevant advertisements. Requires your consent.

You can manage your cookie preferences at any time via the cookie banner on the website.

We only share personal information with:

- Service providers who help us operate our services (e.g., hosting, email)
- Public authorities when required by law

We never sell your personal information to third parties.

We retain personal information as long as necessary for the purposes they were collected:

- Customer information: Duration of customer relationship plus 5 years after termination (accounting law)
- Marketing consent: Until you withdraw consent
- Technical logs: Maximum 12 months

You have the following rights:

- Access: Request a copy of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your information
- Restriction: Request limited processing
- Data portability: Receive information in machine-readable format
- Objection: Object to processing based on legitimate interest

Contact us at personvern@dekkpro.no to exercise your rights.

We take security seriously and have implemented:

- Encryption of data in transit (SSL/TLS)
- Secure data storage
- Access control and logging
- Regular security reviews

If you believe we are not processing your personal information in accordance with regulations, you can file a complaint with the Norwegian Data Protection Authority (Datatilsynet):

- Website: www.datatilsynet.no
- Email: postkasse@datatilsynet.no

We may update this privacy policy as needed. Significant changes will be communicated via email or on the website.