Privacy Policy

Dekkpro Solutions AS is the data controller for personal information collected through our services.

Contact information:
- Company: Dekkpro Solutions AS
- Company registration number: 919 231 807
- Email: personvern@dekkpro.no
- Address: Risnesbakken 2, 4056 Tananger, Norway

We collect the following categories of personal information:

Contact information:
- Name, email address, phone number
- Company name and organization number

Technical information:
- IP address and browser type
- Information about how you use our website

Customer information (for DekkPro users):
- Login credentials
- Transaction history
- Tire hotel data

Enquiries on social media:
If you comment on or message our pages on Facebook and LinkedIn, we process the name you appear under and the content of your enquiry so that we can reply to you. The information is used only for that purpose, and is deleted once the enquiry has been handled.

We process personal information for the following purposes:

- Deliver and improve our services
- Communicate with you about our services
- Send relevant information and updates
- Fulfill legal obligations
- Analyze usage patterns to improve user experience

Our processing of personal information is based on:

- Contract: To deliver services you have ordered
- Consent: For marketing and analytics cookies
- Legitimate interest: To improve our services
- Legal obligation: To comply with legal requirements

We use the following types of cookies:

Necessary cookies:
Required for the website to function and cannot be disabled.

Analytics cookies:
Help us understand how visitors use the website. Data is anonymized.

Marketing cookies:
Used to show relevant advertisements. Requires your consent.

You can manage your cookie preferences at any time via the cookie banner on the website.

We only share personal information with:

- Service providers who help us operate our services (e.g., hosting, email)
- Public authorities when required by law

We never sell your personal information to third parties.

We retain personal information as long as necessary for the purposes they were collected:

- Customer information: Duration of customer relationship plus 5 years after termination (accounting law)
- Marketing consent: Until you withdraw consent
- Technical logs: Maximum 12 months

You have the following rights:

- Access: Request a copy of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your information
- Restriction: Request limited processing
- Data portability: Receive information in machine-readable format
- Objection: Object to processing based on legitimate interest

Contact us at personvern@dekkpro.no to exercise your rights.

We take security seriously and have implemented:

- Encryption of data in transit (SSL/TLS)
- Secure data storage
- Access control and logging
- Regular security reviews

If you believe we are not processing your personal information in accordance with regulations, you can file a complaint with the Norwegian Data Protection Authority (Datatilsynet):

- Website: www.datatilsynet.no
- Email: postkasse@datatilsynet.no

We may update this privacy policy as needed. Significant changes will be communicated via email or on the website.