Many tire workshops still use Excel or paper lists for scheduling. It might work for one technician, but when volume increases and customers expect online booking, you need something better. Here we look at why a dedicated scheduling program beats Excel for tire workshops.

The problem with scheduling in Excel

Excel is a powerful tool for many purposes, but as a scheduling program for a tire workshop it has clear limitations. Only one person can edit at a time, there are no automatic customer notifications, you can't accept online bookings, and there's no connection to the POS system or tire hotel. The result is manual work, double bookings and lost customers.

What does digital scheduling give you?

A digital scheduling program built for workshops gives you: Real-time overview of all appointments, technicians and available slots. Drag-and-drop to move appointments quickly. Automatic SMS notifications to customers for bookings, changes or reminders. Online booking where customers choose available times 24/7.

Scheduling integrated with your operations

The big advantage of an integrated system over a standalone scheduling program is that everything connects. When a hotel customer books a tire change, the appointment appears in the schedule with information about which tires need changing. The technician sees the customer's history and can prepare. After the job, the sale is registered in the POS system – all without double entry.

Seasonal planning for tire workshops

The tire change season is the most critical period. With a good scheduling program you can plan capacity weeks in advance. Send SMS notifications to hotel customers and let them book directly in the schedule. The system distributes customers evenly across available days, preventing chaos and downtime.

Reports and insights

While Excel gives you a flat list, a digital scheduling program provides reports on utilization rates, jobs per technician and most popular time slots. This insight helps you optimize staffing and increase profitability.

Getting started

The transition from Excel to a digital scheduling program doesn't have to be difficult. With DekkPro you get an integrated scheduling module ready to use in minutes. Existing hotel customers can be imported, and you can start accepting online bookings the same day. See pricing and book a demo of DekkPro.